New Jersey · New York · Connecticut
An AI answering service for stores whose phone day is one long “I have a vintage couch, how much will you give me?” It answers every enquiry 24/7, qualifies the piece against what you actually take, and texts for photographs on the call.
Book a demoThe difference between a piece worth collecting and one worth declining is visible in two seconds and invisible over the phone. Every minute spent describing a couch is a minute a photograph would have settled.
describes furniture, appliances or decor that cannot be evaluated without seeing it
made to look at pieces that were never a consignment fit — time your staff could spend on the floor
great pieces lost because the owner called after closing and never heard back
Three things happen in a single conversation, with no human in the qualification loop:
It qualifies the piece the way your buyer would: category, rough dimensions, brand or maker, age and condition. It knows what you accept and, just as usefully, what you do not.
A link goes out for the full piece, any damage or wear, and any labels or maker’s markings. You see what is coming before committing to a pickup or an appointment.
Every morning you open a queue of organised, photo-complete submissions. Accept the good fits, decline the rest, without a single wasted call or unnecessary van trip.
The same agent architecture runs live for two New Jersey businesses. Over a measured eight-day window it handled 85 inbound calls with none missed and returned 74 qualified leads, at roughly seventeen cents of AI usage per lead.
The tristate area, with both live deployments in Bergen County, New Jersey:
The agent confirms the caller’s location during the call and checks it against your service area before anyone commits to a visit. It handles calls in English and Spanish.
Screening is exactly what it does. The agent is trained on your acceptance criteria, qualifies the piece against them, and collects photographs during the call, so what reaches your buyer is a described item with pictures rather than a phone message.
No. It never accepts, declines or values anything on your behalf. It gathers what your buyer needs to make that call, and your buyer makes it.
Those calls are qualified and summarised too, with the address confirmed and checked against your service area, so you are not scheduling a van across three counties for one chair.
It takes concurrent calls without a busy signal or a queue. Ten people ringing at once all get answered at the same time, which is not something a single front desk can do.
Other trades we answer for
Live in 14 days. No engineering, no new equipment. Trained on what you buy from day one.
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